Moen Moen Smart Sump Pump Monitor, Wi-Fi Connectable Water Alarm Sensor

Shipping and returns

Shipping

Processing Time: Orders are processed within 1-2 business days.
Shipping Options: We offer standard, expedited, and overnight shipping. Shipping costs and delivery times are calculated at checkout.
Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

Returns

Return Period: You can return most items within 30 days of receipt for a full refund.
Return Process:
- Contact our customer service to initiate a return.
- Pack the item securely in its original packaging.
- Include your proof of purchase and the return authorization number provided by our customer service.

Product care

General Tips

Read the Manual: Always start by reading the manufacturer's manual for specific care instructions.
Regular Cleaning: Keep your tools and equipment clean. Wipe down with a dry or slightly damp cloth after use.
Proper Storage: Store products in a dry, cool place to prevent rust and damage. Use cases or covers if provided.
Lubrication: Regularly lubricate moving parts to ensure smooth operation and prevent wear.

Allows you to receive additional water security in an area of the home that is not monitored today and can be problematic for water issues.
24/7 proactive monitoring and real-time alerts allow you to address and proactively mitigate the risk of water damage and flooding.
If a vulnerability is detected with your sump pump system, you will receive alerts through your preferred notification method—the Moen Smart Water App, text, email, phone call—or the device can sound audibly.
The Moen Smart Water App provides exact water-level data to detect potential and actual pump failure, as well as excessive pump running, loss of power, Wi-Fi status, temperature, humidity, and leak detection
A Remote Leak Sensing Disc is included to detect water on the ground near the sump pump and alert you immediately.
Allows you to test your battery backup system (if applicable) and ensure it’s working properly for added security and peace of mind.

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